Connect with yourcustomers
in real time
customers
Widly is a modern messaging platform currently in beta. Be among the first to experience live chat, multi-channel inbox, and team collaboration.
Trusted by support teams at fast-growing companies
Everything your team needs to answer faster
One workspace for live chat, social channels and your whole support team — no tab-switching, no dropped threads.
Real-time Messaging
Engage customers instantly with live chat powered by WebSockets. Messages land the moment they are sent — no delays, no refreshing.
Multi-workspace
Manage multiple brands or teams from a single account. Switch between workspaces in one click.
Smart Inbox
All conversations in one unified inbox. Filter, assign, and prioritize with ease.
Team Collaboration
Assign conversations, see who is online, and collaborate in real-time with your support team.
Custom Widgets
Design and embed chat widgets that match your brand. Customize colors, position, and behavior.
Powerful Integrations
Connect Facebook Messenger, Instagram, and more. Manage all channels from one dashboard.
Every channel, one shared inbox
Plug in the platforms your customers already use. New conversations land in the same place your team is already working.
Facebook Messenger
Connect your Facebook pages and respond to messages directly.
Manage Instagram DMs from your business accounts in the same inbox.
Website Widget
Embed a customizable live chat widget on any website.
Slack
Get notified and respond to conversations from Slack.
Connect WhatsApp Business to reach customers on their favorite app.
Unify email support with your live chat conversations.
Simple pricing, locked in for early teams
Free while we're in beta. Pick a plan now and keep early pricing after we launch.
- Up to 2 team members
- 1 widget channel
- 200 contacts
- 100 AI replies/month
- 1,000 messages/month
- 20 datasource items
- Facebook Messenger
- Community support
- Up to 5 team members
- 3 widget channels
- Unlimited contacts
- 1,500 AI replies/month
- 10,000 messages/month
- 200 datasource items
- Facebook & Instagram
- Advanced analytics
- Priority support
- Up to 20 team members
- 5 widget channels
- Unlimited contacts
- 10,000 AI replies/month
- Unlimited messages
- 1,000 datasource items
- Facebook & Instagram
- Advanced analytics
- Priority support
Support teams ship faster with Widly
From two-person startups to scaling support desks — here's what teams say after switching their inbox to Widly.
“Widly transformed how we handle customer support. Response times dropped by 60% in the first month.”
Sarah Chen
Head of Support, TechFlow
“The multi-workspace feature pays for itself. We run all 5 of our brands from a single dashboard now.”
Marcus Johnson
CEO, StartupHub
“Finally, a messaging platform that just works. The real-time features are incredibly smooth.”
Emily Rodriguez
Customer Success Manager, GrowthLab
“Widly transformed how we handle customer support. Response times dropped by 60% in the first month.”
Sarah Chen
Head of Support, TechFlow
“The multi-workspace feature pays for itself. We run all 5 of our brands from a single dashboard now.”
Marcus Johnson
CEO, StartupHub
“Finally, a messaging platform that just works. The real-time features are incredibly smooth.”
Emily Rodriguez
Customer Success Manager, GrowthLab
“Widly transformed how we handle customer support. Response times dropped by 60% in the first month.”
Sarah Chen
Head of Support, TechFlow
“The multi-workspace feature pays for itself. We run all 5 of our brands from a single dashboard now.”
Marcus Johnson
CEO, StartupHub
“Finally, a messaging platform that just works. The real-time features are incredibly smooth.”
Emily Rodriguez
Customer Success Manager, GrowthLab
“Widly transformed how we handle customer support. Response times dropped by 60% in the first month.”
Sarah Chen
Head of Support, TechFlow
“The multi-workspace feature pays for itself. We run all 5 of our brands from a single dashboard now.”
Marcus Johnson
CEO, StartupHub
“Finally, a messaging platform that just works. The real-time features are incredibly smooth.”
Emily Rodriguez
Customer Success Manager, GrowthLab
“Integration with Facebook and Instagram was seamless. Our social media response rate improved dramatically.”
David Kim
CTO, CloudBase
“The widget customization options let us match our brand perfectly. Customers love the experience.”
Lisa Wang
Operations Lead, RetailPro
“Team collaboration features made our support team twice as efficient. Best investment we made.”
Alex Turner
Support Lead, FinanceApp
“Integration with Facebook and Instagram was seamless. Our social media response rate improved dramatically.”
David Kim
CTO, CloudBase
“The widget customization options let us match our brand perfectly. Customers love the experience.”
Lisa Wang
Operations Lead, RetailPro
“Team collaboration features made our support team twice as efficient. Best investment we made.”
Alex Turner
Support Lead, FinanceApp
“Integration with Facebook and Instagram was seamless. Our social media response rate improved dramatically.”
David Kim
CTO, CloudBase
“The widget customization options let us match our brand perfectly. Customers love the experience.”
Lisa Wang
Operations Lead, RetailPro
“Team collaboration features made our support team twice as efficient. Best investment we made.”
Alex Turner
Support Lead, FinanceApp
“Integration with Facebook and Instagram was seamless. Our social media response rate improved dramatically.”
David Kim
CTO, CloudBase
“The widget customization options let us match our brand perfectly. Customers love the experience.”
Lisa Wang
Operations Lead, RetailPro
“Team collaboration features made our support team twice as efficient. Best investment we made.”
Alex Turner
Support Lead, FinanceApp
Questions, answered
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