Cookie Policy
Last updated: March 10, 2026
This Cookie Policy explains how Widly Inc. ("Widly", "we", "our", or "us") uses cookies and similar tracking technologies when you visit our website and use our Service. This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to site owners.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the Service to function properly. They enable core features such as authentication, session management, and security. You cannot opt out of these cookies as the Service would not work without them.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session | Session |
| csrf_token | Prevents cross-site request forgery attacks | Session |
| cookie_consent | Stores your cookie consent preferences | 1 year |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language, and theme settings.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Stores your light/dark mode preference | 1 year |
| locale | Remembers your language preference | 1 year |
| workspace_id | Remembers your last active workspace | 30 days |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the Service.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _va | Vercel Analytics | Measures page views and interactions | Session |
2.4 Marketing Cookies
We currently do not use marketing or advertising cookies. If this changes in the future, we will update this policy and request your consent before placing such cookies.
3. Third-Party Cookies
When you connect third-party integrations (such as Facebook Messenger or Instagram), those platforms may set their own cookies subject to their respective privacy and cookie policies. We do not control third-party cookies.
4. Chat Widget Cookies
When the Widly chat widget is embedded on a third-party website, it may use the following cookies:
| Cookie | Purpose | Duration |
|---|---|---|
| widly_visitor_id | Identifies returning visitors for conversation continuity | 1 year |
| widly_chat_state | Remembers whether the widget is open or closed | Session |
5. How to Manage Cookies
You can control and manage cookies in the following ways:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options" or "Preferences" menu. The following links provide information on managing cookies in common browsers:
- Chrome: Settings > Privacy and security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and site permissions
5.2 Opt-Out of Analytics
You can opt out of analytics tracking by enabling the "Do Not Track" (DNT) setting in your browser. We honor DNT signals.
6. Impact of Disabling Cookies
If you disable or block certain cookies, some features of the Service may not function as intended. Strictly necessary cookies cannot be disabled, as they are required for the Service to operate.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date.
8. Contact Us
If you have questions about our use of cookies, please contact us at:
- Email: privacy@widly.net